Mad River Outfitters/Flip Pallot.com absolutely guarantees that we will be honest, fair and always looking out for your best interest. This is true whether you are shopping with us in person... here on the web....or traveling with us to some far off destination. We have built our reputation on customer service.

We also absolutely Guarantee every product that we sell here on the internet or out of the shop! If you are not satisfied with a product, service or anything that has to do with Mad River Outfitters or any of our affiliates....ever...please let us know and we will do our very best to help. We really want your experience with us to be a good one! No questions asked!

With vendors like Yeti, TFO, Howler Brothers and the like....it's easy to stand behind the products that we sell. We would also like to thank those vendors for supporting us and making the job easy when it comes to customer satisfaction.